Windscreen Medics

SYDNEY, NSW

24/7 MOBILE SERVICE

Frequently Asked Questions

Are you looking for a mobile auto glass company that can provide you with quality windscreens for your vehicle? At Inner West Windscreens, we’ve got the answers you need. Our FAQs page is designed to give you all the information you need about our auto glass services and products. We understand that when it comes to keeping your car safe, you want the best windscreens available - and we are here to provide just that!


You are always welcome to give us a call directly. Our friendly team is here to answer any questions or queries you may have.

  • 1. How long does a windscreen replacement or repair take?

    The duration of a windscreen replacement or repair can vary depending on several factors, such as the complexity of the job, the availability of replacement glass, and the specific requirements of your vehicle. Generally, a windscreen replacement can take 1 to 2 hours, while a repair can be completed within 30 minutes to an hour. Our team at Inner West Windscreens strives to provide efficient services without compromising on quality, aiming to minimize downtime for our customers.

  • 2. Can you replace windscreens for all vehicle makes and models?

    Yes, at Inner West Windscreens, we have experience working with a wide range of vehicle makes and models, including cars, trucks, buses, vans, and more. Our skilled technicians are knowledgeable in handling various windscreen types and can provide precise installations and repairs for your specific vehicle.

  • 3. Is your work guaranteed?

    Absolutely. We take pride in the quality of our workmanship and the materials we use. We offer a warranty on our windscreen replacement and repair services to provide you with peace of mind. If you encounter any issues related to the work we have performed, please contact us, and we will address it promptly.

  • 4. Can you assist with insurance claims?

    We can assist you with insurance claims for windscreen replacement or repair. We work closely with many insurance providers and can help guide you through the process. Our team will provide you with the necessary documentation and work with your insurance company to streamline the claims process, making it as convenient and stress-free as possible for you.

  • 5. Do you offer mobile services?

    Yes, we understand the importance of convenience, which is why we offer mobile services across the entire Sydney. Our fully equipped service vehicles allow us to come to your preferred location, whether it's your home, workplace, or another convenient spot. This saves you the hassle of having to transport your vehicle to a workshop and allows us to provide on-site windscreen replacements or repairs.

  • 6. How do I schedule an appointment?

    Scheduling an appointment with Inner West Windscreens is easy. You can call us, email us, or use our online booking form to request a service. Our friendly customer service team will assist you in finding a suitable appointment time that works for you.

  • 7. What payment methods do you accept?

    We accept various payment methods, including cash, credit cards, and electronic bank transfers. Our team will provide you with detailed information regarding payment options during the booking process.

  • 8. Do you have replacement glasses for luxury cars?

    Yes, we have a selection of replacement glasses designed for luxury vehicles, such as those from Porsche, Mercedes-Benz, BMW, Audi, and more. Our technicians are familiar with the specific requirements of these vehicles to ensure a precise installation or repair. We also stock glasses for commercial and heavy-duty vehicles. Please contact us if you require any further information about our services.

  • 9. How much does a windscreen replacement cost?

    The cost of a windscreen replacement can vary depending on the make and model of your vehicle, as well as additional factors such as the type of glass used or any additional services required. We offer free on-site quotes to give you an accurate estimate of the cost before proceeding with any work. We strive to provide competitive prices and will work with you to find a solution that suits your budget and needs.

  • 10. Is driving with a small chip in New South Wales legal?

    According to NSW Road Transport (Vehicle Registration) Regulation 2017, a vehicle may be deemed unroadworthy if the windscreen has damage that obstructs the driver's vision or affects the vehicle's structural integrity. It is essential to repair any chips or cracks in the windscreen to ensure the safety of you and other road users, so we recommend having a technician assess the damage as soon as possible.

WE ARE READY AND WAITING TO SERVE YOU WITH EXCELLENCE AS THE SYDNEY #1 WINDSCREEN REPLACEMENT CONTRACTOR

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